Making better decisions

Good management information is at the heart of the outsourcing industry. Having worked directly in this field, both as a lawyer and a commercial animal, for six years, I have seen plenty of spurious arguments and assumptions but to the sword by solid data. Where margins are slim, and operational efficiency is a must, havingContinue reading “Making better decisions”

Purple law firms

Not green law firms (sustainability is for another post), but purple law firms. The concept at the heart of Seth Godin’s excellent book “Purple Cow” is about being remarkable. I think that’s a great word, and today’s post is designed to make you think about how your firm, team or law department can be remarkable.Continue reading “Purple law firms”

Time to call for Superlawyer?

Having a cup of tea recently with one of my former colleagues, I was struck by the genuine excitement he still feels for the rich challenge offered by his work, even after 20 years in the saddle. Talking about what the future holds, it was clear that the profession offers a long-term and stimulating pathContinue reading “Time to call for Superlawyer?”

A law firm’s immune system

In his book “Your Next Move” (which is excellent by the way) Michael Watkins introduces the concept of the corporate immune system. The idea is that organisations develop unspoken systems to protect their culture when threatened by a “foreign body” inside them. This is examined in the context of a new person joining the company,Continue reading “A law firm’s immune system”

Can your lawyer read?

Dickensian lawyers were inseparable from their books. Noses always pressed into some dusty, leather-bound tome, everyone knew lawyers loved to read. Subsequent TV and film portrayals of lawyers  reinforced this image, with the hot-shot  New York lawyer seen pouring over books for hours, before leaping up (Archimedes style) with the fact or theory that would win theContinue reading “Can your lawyer read?”