What’s the end game?

I was with a group of law firm partners from different City firms this week, listening to them discuss a case study about super-profitable US law firm Wachtell, Lipton, Rosen & Katz. Aside from their phenomenally successful business model and profitability (with the Amlaw100 reporting profit per partner of over $4m), one of the pointsContinue reading “What’s the end game?”

The Joy Of Secs (secondments)

I’ve been hanging out with a lot of in-house counsel recently, and one thing’s clear. They love their secondees. Really love them. Whether it’s a GC who is relying on a specialist skill set that he or she can’t quite find the budget to recruit, a mid-level corporate counsel who is working with a juniorContinue reading “The Joy Of Secs (secondments)”

Why sorry is the hardest word

I had a very interesting conversation with a colleague yesterday around a workshop he was facilitating for a fairly sizeable group of lawyers. As part of the discussion he asked the question “how many of you have ever been the subject of a client complaint”. Our subsequent discussion centred around the fact that the solitaryContinue reading “Why sorry is the hardest word”

How to find an extra 1,000 hours a year

I have a confession to make. I’m an information junkie. All my life I’ve been a voracious consumer of books, magazines and newspapers. From burying my nose in novels as a child, through reading 3-4 books a week when commuting as a lawyer, to teaching myself to speed-read early in my legal career to keepContinue reading “How to find an extra 1,000 hours a year”

Lawyers – Just. Do. Something.

It seems like there was some sort of psychic alignment in the UK legal blogging community last week. As the news came rolling in on changes facing the UK market (Neil Rose’s site Legal Futures is often a good place to start), the Entrepreneur Lawyer   Chrissie Lightfoot wrote a great post about the disruption and fearContinue reading “Lawyers – Just. Do. Something.”

Lawyers – ask why they buy, not why they didn’t

Have you ever thought about the reason people choose to buy legal services from a particular firm? Sure, if you’re a lawyer in practice (or a business development professional at a law firm) you may have spent some time debriefing why you lost a tender, but have you actually talked to some clients to findContinue reading “Lawyers – ask why they buy, not why they didn’t”

Why law firms need a CLO (chief listening officer)

When I started my legal career in the mid/late 90s, no-one ever talked of the CEO or the CFO. There was a Managing Partner, probably a Senior Partner, and a Finance Director. While looking at job titles may seem simplistic, it actually throws up some interesting trends (and I’m not repeating my rant about puttingContinue reading “Why law firms need a CLO (chief listening officer)”

Super Mario Lawyer – How to gamify a legal career

There’s a lot of buzz at the moment about “gamification”. Now before you choke on your cornflakes and wonder what anything that has the word “game” in it has to do with a serious business like the law, let me first explain what it is. The best definition I found was in a white paperContinue reading “Super Mario Lawyer – How to gamify a legal career”

The in-house law firm – the future of corporate law departments?

I’m a big fan of Tom Peters. Not just because he genuinely interacts with his followers on Twitter, not just because he’s passionate about what he writes about, and not just because he presents (presentations, books) in some pretty cool ways. I’m a fan because he has some great ideas. If you look back to his bookContinue reading “The in-house law firm – the future of corporate law departments?”

The Tao Of Law Firm Strategy

Differentiation is getting harder for law firms. We all know that. Clients constantly state that they want their lawyers to have deeper knowledge of their business and environment. As the market changes, more and more firms are re-examining their business model and questioning how they are going to compete and win in the future. SomeContinue reading “The Tao Of Law Firm Strategy”