That’s a really, er, interesting idea……

Product development remains a concept that’s alien to many law firms. Firstly, the idea of highly tailored legal services being associated with something as, well, crude, as a “product” is just plain wrong. Secondly, the firms just deliver what the clients want, so that’s really a type of product development, right? Unfortunately there’s a world of differenceContinue reading “That’s a really, er, interesting idea……”

When fear stops you going forward

Thinking about new product development in law firms, the word innovation pops up. That market is one that’s getting more and more competitive, and law firms need to be different to succeed. The problem (as I see it), is that for many firms, as innovation become increasingly important, firms will run up against the widelyContinue reading “When fear stops you going forward”