Tag: Law firm

  • Can you quit your job?

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    I got an email from Linkedin last week, letting me know that 80+ people in my network had changed jobs last year. Now aside from the fact I love these type of analytics, the email made me stop and pause for a number of reasons, not least because I myself shifted jobs. The trend that…

  • You are wrong. I am right.

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    I read a great book recently called “The World Cafe; Shaping The Future Through Conversations That Matter” (by Brown and Isaacs). It’s all about a new form of dialogue that allows people to access a group’s collective intelligence, and was a fascinating read. If it all sounds a bit woolly, the principles are all heavily…

  • Meaningful New Year’s resolutions

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    I know it’s a cliché, but it’s that time of year when all the talk is of resolutions. So take a break from diets, exercise and learning to play the ukulele/starting a salsa class/swimming the channel, and take the next ten minutes to think about some simple  steps you can take over the next 12 months…

  • The value of discipline (sort of)

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    With the New Year approaching, given the title of this post, you may be expecting a post on all he productivity benefits that can flow from self-discipline coupled with some suggestions for New Year’s resolutions. But no. I’m combining the D-word with one of my favourite words, “value”, to bring you a little morsel that…

  • Law firm elves (the missing skillsets)

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    As snow continues to bathe the United Kingdom in its cold fluffiness, and our transport infrastructure predictably fails to cope, I’ve had plenty of time  to think up a suitably Christmassy post for this festive week. Now Santa Claus(e) is pretty busy at this time of year, arguably busier than even the most stressed managing partner. Sure, cash…

  • The beautiful ones (law firm responses to tenders)

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    Aware that often the third part of a trilogy can be a disappointment (think Return of the Jedi….) I want to finish my musings on how law firms respond to tenders on a high. In the previous two posts (here and here) I’ve looked at some of the mistakes I’ve seen when evaluating law firm…

  • The bad ones (tales from tenders part II)

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    Last week’s post on law firm responses to RFPs (requests for proposal) drew good numbers and prompted some interesting discussion (it’s here if you missed it). I promised I’d follow up the horror stories with some thoughts on what makes both a good and a bad response. Moving from the terrible to the merely unimpressive,…

  • The Good, The Bad and the Ugly (RFP Responses)

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    Having just completed another RFP (request for proposal) process for legal services for a BPO company, and closed out the subsequent feedback process, it seems an appropriate time to consider the many type of responses I’ve seen when running these exercises. Firstly a word about my approach. I’ve run RFPs covering legal support for outsourcing,…

  • The Profession’s Top Model?

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    There have been a couple of interesting news items over the last few days that have got me thinking about business models in the legal profession. First, an article in the Law Society Gazette about client experience with the network of solicitors called “Quality Solicitors”, an attempt by a range of smaller law firms to…

  • Are you high quality? Really?

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    The topic of quality of legal advice seems to come up a lot more frequently these days. Perhaps that’s a sign of a more competitive marketplace. Maybe it’s down to more discerning purchasers of legal services. Either way, the days when law firms could talk in general terms about providing a “quality service”, without any…