Test your lawyer with a moment of truth

In the commercial world, cries of distress can often be heard. From corporate counsel, from HR directors, from CEOs. Every now and then, a big, bad and most of all URGENT problem arises. Maybe it’s a really important client contract going wrong, and somebody mentioned litigation. Maybe the IT team have found porn on theContinue reading “Test your lawyer with a moment of truth”

When individuality is not all its cracked up to be

It’s great to be an individual, right? Creativity, expression, setting yourself apart? We celebrate these things in many areas of society, but in the business world, it’s not always so straightforward. Take law firms for example; individuality can help drive the creative streak of the business to break the mould. It’s pretty difficult to standContinue reading “When individuality is not all its cracked up to be”

The advisor of last resort?

Speaking with the general counsel of a large multi-national recently, I was struck by the number of opportunities that her external advisors had to impress her. Many law firms often complain that it is hard to develop close, long term relationships with clients because the clients only contact them when they have a problem; the “advisorContinue reading “The advisor of last resort?”

The size 0 law firm?

Sitting in an Entrepreneur’s group meeting at accountants Price Bailey on behalf of a client, the conversation (nicely facilitated by Nick Mayhew) turned to the concept of  “lean”, which took me back to the operations management module on the MBA. While at first sight many of the process improvements that have led to successful improvementsContinue reading “The size 0 law firm?”