The crowd in the cloud

These days, your knowledge is not enough to stand out from the crowd. But before I explain why that’s the case, and what you can do about it, let me quickly explain how this post came to be… One of the benefits of Twitter is connecting with a whole heap of like-minded people, and oneContinue reading “The crowd in the cloud”

The lawyer’s cafe

A couple of weeks ago I had the privilege to facilitate a group of around 250 lawyers and legal information professionals, in an exercise to discuss, debate and create action in four areas that were key to the future of their FTSE100 business – employees, competitors, customers and products & services. Regular readers (bonus marksContinue reading “The lawyer’s cafe”

Meaningful New Year’s resolutions

I know it’s a cliché, but it’s that time of year when all the talk is of resolutions. So take a break from diets, exercise and learning to play the ukulele/starting a salsa class/swimming the channel, and take the next ten minutes to think about some simple  steps you can take over the next 12 monthsContinue reading “Meaningful New Year’s resolutions”

The Good, The Bad and the Ugly (RFP Responses)

Having just completed another RFP (request for proposal) process for legal services for a BPO company, and closed out the subsequent feedback process, it seems an appropriate time to consider the many type of responses I’ve seen when running these exercises. Firstly a word about my approach. I’ve run RFPs covering legal support for outsourcing,Continue reading “The Good, The Bad and the Ugly (RFP Responses)”

The Profession’s Top Model?

There have been a couple of interesting news items over the last few days that have got me thinking about business models in the legal profession. First, an article in the Law Society Gazette about client experience with the network of solicitors called “Quality Solicitors”, an attempt by a range of smaller law firms toContinue reading “The Profession’s Top Model?”

When good people leave

Talking to a legal recruitment consultant recently (and no, before you ask I’m not looking to return to lawyering!) he mentioned that while there are undoubtedly a high number of candidates on the market at the moment, they are not always what the recruiting firms are looking for. The sharper firms have opted to retainContinue reading “When good people leave”

Strategy without creativity?

Walking towards Holborn yesterday I looked up at a building to see the statement “strategy is nothing without creativity” plastered across the window. My instinct was to file it away in the “I agree” compartment of my head, and, as the song says, “walk on by”. The more I thought about it however, the lessContinue reading “Strategy without creativity?”

Law firms and the death ground?

No, not a commentary on carnage wreaked by the credit crunch, but another return to the world of warfare for some thoughts on law firm change.     In my last post I mentioned Robert Greene’s excellent book “The 33 Strategies of War”, and was particularly interested in the section on creating a sense ofContinue reading “Law firms and the death ground?”

White space?

I’m always looking to improve my blog, and one of the areas I look for inspiration and guidance is on other blogs, particular those with a big audience. One of the most popular is called “Zen Habits“, a blog about using zen principles to simplify life and slow down which has been going since 2007.Continue reading “White space?”

Inside out lawyers?

An inside out lawyer would be messy, no question. I’m not sure exactly what lawyers are made of, but I bet the middle is pretty gooey, and you certainly wouldn’t want that stuff on your carpet. But law firms are different, in fact I think they are usually inside out….. Over the past few yearsContinue reading “Inside out lawyers?”