The writing on the wall #4 – the commodity game

  It seems that whatever the practice area, lawyers talk in hushed tones about their work becoming a commodity. Corporate law, employment law, technology law are among the areas where there is much gnashing of teeth and squeezing of margins. Much of the debate focuses on whether to do the commoditized elements and if soContinue reading “The writing on the wall #4 – the commodity game”

Why timesheets rule but chargeable hours suck

There was something deliciously ironic about me trying some new time recording software this week. It’s many years after I left life as a private practice lawyer but I can still remember that huge sense of freedom at escaping the tyranny of the timesheet. The feeling of being able to work on what mattered mostContinue reading “Why timesheets rule but chargeable hours suck”

Inside out lawyers?

An inside out lawyer would be messy, no question. I’m not sure exactly what lawyers are made of, but I bet the middle is pretty gooey, and you certainly wouldn’t want that stuff on your carpet. But law firms are different, in fact I think they are usually inside out….. Over the past few yearsContinue reading “Inside out lawyers?”

That’s a really, er, interesting idea……

Product development remains a concept that’s alien to many law firms. Firstly, the idea of highly tailored legal services being associated with something as, well, crude, as a “product” is just plain wrong. Secondly, the firms just deliver what the clients want, so that’s really a type of product development, right? Unfortunately there’s a world of differenceContinue reading “That’s a really, er, interesting idea……”

When fear stops you going forward

Thinking about new product development in law firms, the word innovation pops up. That market is one that’s getting more and more competitive, and law firms need to be different to succeed. The problem (as I see it), is that for many firms, as innovation become increasingly important, firms will run up against the widelyContinue reading “When fear stops you going forward”