The bad ones (tales from tenders part II)

Last week’s post on law firm responses to RFPs (requests for proposal) drew good numbers and prompted some interesting discussion (it’s here if you missed it). I promised I’d follow up the horror stories with some thoughts on what makes both a good and a bad response. Moving from the terrible to the merely unimpressive,Continue reading “The bad ones (tales from tenders part II)”

The Good, The Bad and the Ugly (RFP Responses)

Having just completed another RFP (request for proposal) process for legal services for a BPO company, and closed out the subsequent feedback process, it seems an appropriate time to consider the many type of responses I’ve seen when running these exercises. Firstly a word about my approach. I’ve run RFPs covering legal support for outsourcing,Continue reading “The Good, The Bad and the Ugly (RFP Responses)”